Last Updated: December 18, 2025

Thank you for visiting Duromill (the "Website"). This privacy and security policy (the "Policy") explains the information we collect about you on the Website, as well as information collected when you visit our store or otherwise communicate or interact with Duromill, how we use the personal data information, some of the security steps taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information.

This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users. If you have any objections to this Privacy Policy, you should immediately discontinue use of the website.

1. How do we use your personal data?

In providing your personal data you consent to Duromill using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your personal data for the following purposes:

• To create your personal account at Duromill (e.g. your name and email address).

• To process your orders (e.g. your name, shipping address, and bank details).

• To be able to send text message notifications of delivery status (e.g. your mobile phone number).

• To be able to send you marketing offers such as newsletters and our catalogues (e.g. your email address, your name).

• To be able to contact you in the event of any problem with the delivery of your items (e.g. telephone number, address).

• To enable us to answer your queries and to inform you of new or changed services (e.g. your email address).

We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law. We cannot remove your data when there is a legal storage requirement, such as book keeping rules or when there is a legal ground to keep the data, such as an on-going contractual relationship.

2. You have the right to request information about the personal data we hold on you.

If your data is incorrect, incomplete or irrelevant you can ask to have the information corrected or removed. Annually, you also have the right to request written documentation, free of charge, on the personal information we have on you on our account files. To request this document please write in to Duromill Customer Service. You can withdraw your consent to us using the data for marketing purposes at any time (i.e., sending catalogues, Newsletters or offers). You can contact us by telephone or by e-mail.

3. You can access your personal account to update your personal data.

Please note, however, that your personal account information is protected by your user name and password. It is your responsibility to maintain the security of your username and password as any actions taken while logged into your account will be your responsibility.

4. We do not sell your information to third parties.

However, we do share data with third parties when necessary to fulfill a transaction, complete a service, for administrative purposes, or when required by law. Any data that is forwarded to third parties is used solely to meet Duromill's commitments to you (e.g. shipping providers, payment processors). We may also provide your personal data to organizations such as credit reference agencies or debt collection agencies for the purposes of performing credit checks, verifying identity, monitoring credit rating, and debt collection. Additionally, we will share your data if such sharing is required by law or necessary to protect against potential or suspected fraud.

5. Cookies.

A cookie is a piece of data stored on the user's hard drive containing information about the user. We use both session and persistent cookies. Cookies enable us to track and target the interests of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site. Cookies do not cause damage to your computer systems or files, and only the web site that transferred a particular cookie to you can read, modify or delete such cookie. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer.

6. Security.

Duromill takes every precaution to protect our user's information. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the Secure Socket Layers (SSLs) encryption software. While on a secure page, such as our order form, a lock icon appears on the bottom of your Web browser. When you are not on a secure page, no lock icon will appear. In addition, the servers that we store personally identifiable information on are kept in a secure environment under restricted access. However, security systems are not infallible, including encryption systems. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

7. Supplementation of information.

In order for Duromill to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from third party sources such as our affiliated websites. For example, we will combine information about the purchasing habits of users with similar information from our affiliated sites to create a personalized user profile. Changes to This Policy: We reserve the right to change this privacy policy, and any of our policies or procedures concerning the treatment of information collected through the site, without prior notice. You can determine when this privacy policy was last revised by referring to date at the bottom of this page.

Contact Information

If you have any questions about the security at our website, please send us an e-mail at service@Duromill.com for more info.

• Company: Guangzhou Liaojian Trading Co., Ltd.

• Email:service@duromill.com

• Address: Room 202, No. 15 Huadu Songyuan Road, Xinhua Street, Huadu District, Guangzhou City, Guangdong Province, 510800, China